FAQ

Default solution folder, feel free to edit or delete it.

How do I contact our Register Support People (BMC)?
Service Call Procedures  HelpDesk/Software Support: Call 800-877-1732  (You'll want to select the Michigan office) Current staffed Help Desk Hours ar...
Mon, 15 Mar, 2021 at 2:27 PM
Social Solutions - Troubleshooting Reports
Social Solutions – Troubleshooting Reports Install Crystal Reports on your computer http://www.etoreports.com/npviewer.exe Run the Installer ...
Wed, 8 May, 2019 at 11:29 AM
Register Reports - Printing the new Excel Reports
  Register Reports – Printing the new Excel Reports   Here is our recommendation for printing excel reports out of back office.   1) L...
Thu, 30 Jun, 2016 at 1:49 PM
How do I unfreeze, power cycle, or reboot our timeclock?
Our Timeclock is frozen and the screen will not refresh, how do I get it going again? The Time Clock: Is an Android based tabled setup in KIOSK M...
Wed, 11 Jan, 2023 at 4:20 PM
Opening and Printing Your Settlement Report
1. Start by clicking the "download" button that is located just below the folder icon of the file. 2. Now click "Save" when it pops up ...
Tue, 3 Jan, 2017 at 3:19 PM
Connecting a Kiosk to Wireless
First go to the kiosk. In the lower right corner of the screen, click on the symbol that looks like a pie slice pointing down, it will probably also have a ...
Mon, 13 Feb, 2017 at 8:28 AM
Tech Tips with Tim
Tutorial Videos Your First Login - A quick look at your first login to your Goodwill email - 3/7/17 Basic Email - A guide to basic email functions...
Wed, 5 Apr, 2017 at 3:28 PM
Mobile Phone Policy & Form
Attached is the form which needs to be turned in to IT and HR in order to issue a cell phone or to be reimbursed.
Tue, 2 Aug, 2022 at 11:52 PM
Add / New / Change User eMail Account Forms
The following needs to be filled out and returned to the IT department. Preferably within the original IT Helpdesk ticket, you created:  Add/New/Change us...
Thu, 5 Sep, 2024 at 9:05 AM
How do I change the auto attendant message on a Toshiba Phone System (Logansport)
INSTRUCTIONS FOR CHANGING THE COMPANY VOICE MAIL GREETINGS (Stratagy IVP8, 28/40)       1.    Dial 300.  When you are asked for your security code press #...
Wed, 1 Nov, 2017 at 10:57 AM