FAQ
Default solution folder, feel free to edit or delete it.
Service Call Procedures HelpDesk/Software Support: Call 800-877-1732 (You'll want to select the Michigan office) Current staffed Help Desk Hours ar...
Mon, 15 Mar, 2021 at 2:27 PM
Social Solutions – Troubleshooting Reports Install Crystal Reports on your computer http://www.etoreports.com/npviewer.exe Run the Installer ...
Wed, 8 May, 2019 at 11:29 AM
Register Reports –
Printing the new Excel Reports
Here is our recommendation for printing excel reports out of
back office.
1) L...
Thu, 30 Jun, 2016 at 1:49 PM
Our Timeclock is frozen and the screen will not refresh, how do I get it going again? The Time Clock: Is an Android based tabled setup in KIOSK M...
Wed, 11 Jan, 2023 at 4:20 PM
1. Start by clicking the "download" button that is located just below the folder icon of the file. 2. Now click "Save" when it pops up ...
Tue, 3 Jan, 2017 at 3:19 PM
First go to the kiosk. In the lower right corner of the screen, click on the symbol that looks like a pie slice pointing down, it will probably also have a ...
Mon, 13 Feb, 2017 at 8:28 AM
Tutorial Videos Your First Login - A quick look at your first login to your Goodwill email - 3/7/17 Basic Email - A guide to basic email functions...
Wed, 5 Apr, 2017 at 3:28 PM
Attached is the form which needs to be turned in to IT and HR in order to issue a cell phone or to be reimbursed.
Tue, 2 Aug, 2022 at 11:52 PM
The following needs to be filled out and returned to the IT department. Preferably within the original IT Helpdesk ticket, you created: Add/New/Change us...
Thu, 5 Sep, 2024 at 9:05 AM
INSTRUCTIONS FOR CHANGING THE COMPANY VOICE MAIL GREETINGS (Stratagy IVP8, 28/40) 1. Dial 300. When you are asked for your security code press #...
Wed, 1 Nov, 2017 at 10:57 AM