Wi-Fi Calling on Sprint Multiline 

Richard Zimmerman – August 3, 2020 

 

How to turn on/off Wi-Fi Calling for Sprint Multiline. 

 

  1. Open the Sprint Multiline app. These instructions should be the same on Android or iOS: 

  

 

  1. Click on the three little dots on the top right of screen: 

  

 

  1. Click on settings: 

 

 

  1. Click on call settings: 

 

 

 

  1. Turn on Wi-Fi Only: 

   

 

Greyed out = off, press in the greyed-out switch to turn on 

Green = on, press on the green switch to turn off 

 

  1. Press the Left arrow button to get back to the Sprint multiline screen. 

 

  1. The main screen shows you the calling mode, Data or Wi-Fi: 

 

 or    

 

This is a MANUAL step you must take to switch between Wi-Fi and Data calls! 

  • If you forget to switch off Wi-Fi, the phone will not take Sprint calls unless you reconnect to a Wi-Fi!!! 

 

Why all this fuss?  

 

If you find yourself in a place with poor cellular service but you can reach Wi-Fi, you can use Sprint’s MultiLine Wi-Fi calling/texting. 

 

 

 

E-911 WARNING! 

 

While Sprint Multiline is in Wi-Fi mode, 

911 calls WILL NOT work as you expect! 

 

Yes, Wi-Fi mode will call 911, but WILL NOT GIVE ACCURATE LOCATION INFORMATION TO THE 911 DISPATCHERS!!!