INSTRUCTIONS FOR CHANGING THE COMPANY VOICE MAIL GREETINGS
(Stratagy IVP8, 28/40)
1. Dial 300. When you are asked for your security code press #.
- Press *990#
- Enter the security code when prompted (usually ******#)
- Next you will hear the main menu and you will select 3 to “Manage your mailbox”.
- Select 1 to “Change your greeting”. (Remember: This is the Company Greeting, usually “Thank you for calling the XYZ Company.) [Instructions for changing the Instruction Greeting follow later.]
When you are asked to select a greeting, press * and make a note of the current greeting number. The announced greeting number will have to be selected later in order to have the correct greeting playing after you finish recording and/or rerecording.
- Select the number of the greeting you are recording/ rerecording.
- (You should always press 1 to review the greeting you have selected, just to make sure you are actually where you want to be).
- After reviewing the greeting, press 2 to rerecord. Always use the handset and never record using the speakerphone. Always press # to stop recording as soon as you are through speaking. (Helpful Hint: If you make a mistake while recording: DO NOT HANG UP THE PHONE! If you do, you will have to start the whole procedure all over again. If you make a mistake, simply press # to stop recording and then press 2 to rerecord).
- After you have stopped recording, press 1 to review and listen for any mistakes or background noise. If you need to rerecord, press 2.
- Once you have successfully rerecorded you greeting and are satisfied with it, press 9 to save.
If you need to rerecord the Instruction Greeting: (The instructional greeting is in Box 991, security code: ******#)
- Log into box 991 just as you did for Box 990 (i.e. *991#).
- Follow the same instructions for 990, substituting the security code of ******#.
- Remember: Any press 1, 2, etc., instructions must be changed by Roeing’s Phone Tech, as this
- requires a Telnet connection to the VM.
(Last review 8-26-15)